ra786 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains in plain terms what data we collect, why we collect it, how we use it, and the rights you hold over your own information.
Before diving into the full policy text, these cards cover the most important privacy principles that guide how ra786 handles every Pakistani player's personal information.
ra786 collects the minimum personal data needed to run a secure, regulated gaming platform. This includes your name, date of birth, contact details, payment information, and gaming activity. We do not collect data we have no legitimate use for.
Your data is used to manage your account, process PKR transactions via JazzCash, EasyPaisa, and bank channels, verify your identity for KYC compliance, detect fraud, improve platform performance, and keep you informed about relevant ra786 promotions — only where you have consented.
ra786 does not sell your personal data to any third party. Data is shared only with regulated service providers who are contractually bound to handle it securely — including payment processors, KYC verification partners, and platform infrastructure providers.
All data transmitted between your device and the ra786 platform is encrypted using 256-bit SSL. Sensitive credentials such as your JazzCash PIN or EasyPaisa password are never stored on ra786 servers. We maintain strict internal access controls and conduct regular security reviews.
You have the right to access, correct, and request deletion of your personal data held by ra786, subject to our legal retention obligations. You may also object to certain types of data processing and withdraw marketing consent at any time without affecting your account status.
For any privacy-related queries, data access requests, or complaints, you can reach ra786's data team at [email protected]. We aim to acknowledge all privacy requests within 2 business days and resolve them within 30 calendar days.
This Privacy Policy ("Policy") describes how ra786 ("ra786", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to users ("you", "Player", "User") of the ra786 platform at ra786.bet. By registering on or using the ra786 platform, you acknowledge that you have read and understood this Policy. This Policy forms part of our Terms and Conditions and should be read alongside them.
1.1 ra786 operates Pakistan's premier online casino and sports betting platform. In the course of providing our services — including cricket betting, live casino games, slots, instant games such as Mines and Star Fishing, and PKR payment processing — we necessarily collect and process personal data relating to our players.
1.2 ra786 takes its data protection obligations seriously. We collect only the data we need, retain it only for as long as necessary, and protect it using industry-standard security measures. We do not monetise player data by selling it to advertisers or data brokers.
1.3 This Policy applies to all personal data collected through the ra786 website at ra786.bet, our mobile-optimised platform, our customer support channels, and any promotional communications we send to registered players. It does not apply to third-party websites or services that may be linked from our platform.
1.4 Pakistani players using the ra786 platform have specific rights with respect to their personal data. This Policy explains those rights and the mechanisms available to exercise them. If you have questions not answered by this Policy, please contact us at [email protected].
2.1 For the purposes of this Privacy Policy, ra786 is the data controller responsible for personal data collected through the ra786 platform. As data controller, ra786 determines the purposes and means by which personal data is processed.
2.2 Where ra786 engages third-party service providers to process personal data on its behalf — for example, payment processors or KYC verification providers — those parties act as data processors and are bound by contractual obligations that require them to process data only in accordance with ra786's instructions and this Policy.
3.1 ra786 collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, National Identity Card number | Account registration, KYC verification, age eligibility confirmation (21+) |
| Contact Data | Pakistani mobile number, email address, city (e.g. Karachi, Lahore, Islamabad) | Account communications, OTP delivery, support interactions |
| Financial Data | JazzCash account reference, EasyPaisa wallet reference, bank account details for HBL/UBL/Meezan Bank/Allied Bank transfers, USDT TRC20 wallet address | Processing PKR deposits and withdrawals, fraud prevention |
| Gaming Activity Data | Bet history, game session data, win/loss records, bonus usage | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session duration | Platform security, fraud detection, performance optimisation |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Service improvement, dispute resolution, compliance records |
3.2 ra786 does not collect sensitive personal data such as biometric data, health information, or religious or political beliefs, except where expressly required by applicable law for identity verification purposes.
3.3 ra786 does not collect or store payment authentication credentials. When you initiate a JazzCash or EasyPaisa deposit, the transaction is authenticated directly through your mobile app. ra786 receives only a payment confirmation reference — not your PIN, password, or wallet security credentials.
4.1 ra786 collects personal data through the following channels:
4.2 Where ra786 receives personal data about you from a third party, we will handle that data in accordance with this Policy from the point of receipt. We will inform you that we hold such data where we are legally required to do so.
5.1 ra786 processes personal data only where a lawful basis exists for doing so. The legal bases on which ra786 relies are as follows:
5.2 Where ra786 relies on legitimate interests as its legal basis, we conduct a balancing assessment to ensure that our interests do not disproportionately override your rights and freedoms as a data subject. You may request details of any such assessment by contacting us at [email protected].
6.1 ra786 uses the personal data it collects for the following specific purposes:
6.2 ra786 will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing a separate lawful basis for the new processing activity.
7.1 ra786 does not sell, rent, or trade personal data to any third party for commercial purposes. Data is shared with third parties only in the following circumstances:
ra786 engages regulated third-party service providers to assist in delivering its platform services. These include:
All service providers engaged by ra786 are bound by contractual data processing agreements that prohibit them from using player data for any purpose other than delivering the specified service to ra786.
ra786 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, including in response to anti-money laundering investigations, fraud enquiries, or lawful judicial orders. ra786 will disclose only the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, or sale of all or part of ra786's business, player data may be transferred to the relevant successor entity. Where such a transfer is to occur, affected players will be notified in advance and provided with options regarding their data where legally permissible.
8.1 ra786 uses cookies and similar tracking technologies to operate and improve its platform. A cookie is a small text file placed on your device when you visit a website. ra786 uses the following types of cookies:
8.2 ra786 does not use third-party advertising cookies or permit advertising networks to place tracking cookies on the ra786 platform.
8.3 You may configure your browser to refuse cookies or to alert you when cookies are being set. Please note that disabling strictly necessary cookies will affect your ability to use certain features of the ra786 platform, including maintaining a persistent login session.
9.1 ra786 retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following retention periods apply as a general guide:
9.2 Where data is retained solely to comply with a legal obligation, access to that data within ra786 is restricted to personnel with a legitimate need to review it. ra786 does not use data retained for compliance purposes for operational or marketing activities.
9.3 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. ra786 conducts periodic data audits to ensure that data is not retained beyond its designated period.
10.1 ra786 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
10.2 ra786 will notify affected players and relevant authorities of any data security incident that poses a risk to their rights and freedoms, within the timeframes required by applicable law.
10.3 While ra786 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials, including your password and any OTP codes issued to your registered Pakistani mobile number. Do not share these with any third party.
11.1 As a player on the ra786 platform, you hold the following rights with respect to your personal data:
11.2 To exercise any of the above rights, please contact ra786's data team at [email protected], clearly identifying the right you wish to exercise and the specific data concerned. ra786 will acknowledge your request within 2 business days and respond substantively within 30 calendar days.
11.3 ra786 may request proof of identity before actioning a data rights request to ensure that personal data is not disclosed to or deleted by an unauthorised third party.
12.1 ra786 may send you promotional communications about bonuses, new game launches, PSL cricket betting promotions, seasonal offers, and other ra786 services where you have explicitly opted in to receive such communications during registration or at a later point via your account settings.
12.2 Marketing communications are sent via the contact channels you have opted into — which may include email and SMS to your registered Pakistani mobile number. ra786 does not make unsolicited telephone calls for marketing purposes.
12.3 You may opt out of marketing communications at any time by:
12.4 Opting out of marketing communications will not affect your ability to receive transactional account notifications such as deposit confirmations, withdrawal updates, security alerts, and responsible gaming communications, which are sent regardless of marketing preference.
13.1 ra786 implements age verification procedures during the registration process to prevent access by persons under 21. Where ra786 discovers or is notified that it has inadvertently collected personal data from an individual under the age of 21, it will delete that data and close the relevant account immediately.
13.2 If you believe that a person under the age of 21 has registered on or accessed the ra786 platform, please notify us immediately at [email protected]. ra786 will investigate and take appropriate action promptly.
13.3 Parents and guardians concerned about online gambling access by minors are encouraged to use parental control software to restrict access to gambling websites on shared or family devices.
14.1 ra786 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform services. The effective date at the top of this page will be updated whenever a new version is published.
14.2 Where changes to this Policy are material — for example, changes that expand the categories of data we collect or introduce new purposes for processing — ra786 will notify registered players via the email address or mobile number associated with their account, with a reasonable notice period before the changes take effect.
14.3 Your continued use of the ra786 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the updated Policy, you may close your account and request withdrawal of your balance before the changes take effect.
14.4 The current version of this Privacy Policy is always available at ra786.bet/privacy-policy. ra786 recommends that players review this page periodically to stay informed of how their data is being handled.
15.1 If you have any questions about this Privacy Policy, wish to exercise a data right, or have a concern about how ra786 has handled your personal data, please contact us using the details below:
15.2 ra786 takes all privacy complaints seriously and will investigate each one thoroughly. Where a complaint is upheld, ra786 will take corrective action and inform you of the outcome and any remedial steps taken.
15.3 If you are not satisfied with ra786's response to your privacy complaint, you may have the right to escalate your complaint to a relevant data protection supervisory authority in your jurisdiction. ra786 will cooperate fully with any such supervisory process.
ra786 is built for Pakistan — PKR accounts, JazzCash and EasyPaisa payments, cricket betting, live casino, and instant games. 21+ only. Play responsibly.